1. BOOKING

Bookings will be confirmed by email on receipt of your booking form and a 20% deposit. The booking deposit is non-refundable and we recommend you obtain holiday insurance with a cancellation clause.

2. BALANCE

The balance of the accommodation price is payable 8 weeks before the start of your holiday. If the booking is made less than 8 weeks before your holiday, full payment is due at the time of booking. If you cancel your booking at any time we will attempt to relet the property. If we are successful we will return your money, less any costs incurred.

3. SECURITY DEPOSIT and CLEANING CHARGE

There is a security deposit of £100 and a cleaning charge of £40 for La Noix and La Noisette, and £50 for La Chataigne. Please bring the sum of £140 or £150 as appropriate in cash (sterling) at the start of your holiday. We will refund you the security deposit (less any charges for damage) at the end of your stay. We reserve the right to charge an additional cleaning fee if it takes us longer than 3 hours to clean the gite after you leave. The security deposit does not limit your liability in the event of damage exceeding your deposit.

5. ARRIVAL AND DEPARTURE TIMES

One week’s accommodation is from 4.00 p.m. on Saturday to 10.00 a.m. the following Saturday. If you expect to arrive after 8.00 p.m. please let us know.

6. EXTRAS

The accommodation price includes all bedding, bath and hand towels, kitchen towels, pool towels, wifi and electricity. Logs for heating are charged extra, payable locally. You may wish to buy charcoal and firelighters for your BBQ.

7. POOL

The swimming pool is provided for the convenience of all our guests. Please respect other guests, do not take any glassware into the pool area, keep the pool area tidy and ensure that gates are fully closed. Parents should note that whilst the pool is appropriately fenced, it is not supervised, and they are responsible for the safety of children at all times. Please ensure that you and your children respect the safety equipment, including the fence and gates. The pool is open from the beginning of May until the end of September. We switch on the pool heating when the water temperature reached 15 degrees, usually at the beginning of May.

8. BIKES

Bikes are used at your own risk. Please check brakes, gears, tyres, etc befre you use them, and let us know if anything needs fixing. We do not provide helmets, and advise that you bring your own. Children must wear helmets by law.

9. ACCESS

We reserve the right to enter the property at any time to inspect or make repairs, and will give you appropriate notice in advance.